to you for making this investment in your business. It’s guaranteed, if you don’t get true value from this review, you can ask me for a refund.
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No email? Please text me (Cate Richards) on +61 404 656 045. We’ll get things underway within 48 hours.
I’m really excited about working with you to build a brand that lives up to your huge potential.
First Step: To get the process underway we’ll prepare your self rating and client rating questionnaires and send them through within a day or two.
(Please note, it is not essential to include clients, but their view is incredibly valuable. Their responses are completely anonymous, and neither you or I will know which clients have sent back their questionnaires). I do include some swipe copy for you in the email, but please personalise it into your own tone.
Once we receive your completed questionnaire we prepare the survey for the independent panel. It takes a few days to hear from them.
Second Step: Whilst that is underway I’ll send your homework – a 20 minute preparation video that introduces some Branding concepts and the frameworks that underpin the findings. It is super valuable because it means I can keep the results free of explanation and really tightly focused on you. Other clients also commented that knowing the advice was presented in a validated framework meant they could get a really fast confident start on execution. I’ve been told changes have been made in most cases the same afternoon.
Time from purchase to result deliver is generally under 10 working days (we will let you know if there is likely to be any delay or there is a waiting list).
Third Step: Depending what you purchased, our standard version is a 30 – 40 minute screen capture video where I narrate the presentation of your results, plus pdf’s of the slides, a pdf of the survey results from the independent panel and some prescribed content. I’ll then follow up with you by email, or possibly a skype call if needed.
If you purchased the premium live version, we’ll need to allow 75 minutes in our diaries for our screensharing session (it may only take 60 minutes, but best to be safe). I’ll be in touch about that.
Please watch this 9 minute video that provides a fast paced overview of the format of your results.